At HORMONE CLOTHING LLC, we aim to provide a straightforward and reliable shipping experience for customers purchasing suits and other clothing products through hormoneclothing.com.
1. Shipping Area
We currently ship orders within the United States only.
We do not currently offer international shipping.
2. Order Processing Time
Orders are generally processed within 1 business day after successful payment confirmation.
Orders placed on weekends or holidays may be processed on the next available business day.
3. Shipping Time
After an order has been processed, the estimated shipping transit time is generally:
3–7 business days
The estimated total timeframe from successful order placement to delivery is therefore approximately:
4–8 business days
These timeframes are estimates and may vary depending on the destination and shipping carrier.
4. Shipping Carrier
Orders may be shipped using an appropriate U.S. shipping carrier based on the destination, package size, service availability, and shipping method selected or provided at checkout.
Available carriers may include USPS, UPS, FedEx, or other established U.S. carriers.
A tracking number may be provided when available.
5. Tracking
When tracking information is available, customers may receive tracking information by email or through their order information.
Tracking updates may take some time to appear after the package has been accepted by the carrier.
6. Shipping Delays
Estimated delivery times are not guaranteed.
Shipping may be delayed because of:
- Severe weather
- Carrier disruptions
- Holidays
- High shipping volumes
- Incorrect or incomplete addresses
- Transportation interruptions
- Events outside our reasonable control
If a package experiences a carrier-related delay, customers may contact us at adam@hormoneclothing.com for assistance.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an order has not yet shipped, customers should contact us as soon as possible to request an address correction.
Once an order has been shipped, we may be unable to change the delivery address.
8. Lost or Missing Packages
If tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the delivery location.
Customers should contact us as soon as reasonably possible if the package remains missing.
We may request information from the shipping carrier before determining the appropriate resolution.
9. Contact
For shipping questions, please contact:
HORMONE CLOTHING LLC
10127 VIA RITA
SANTEE,CA 92071
Email: adam@hormoneclothing.com